Last updated: 01/02/2026

 

We value your trust. This policy explains what personal information we collect, why we collect it, and how we take care of it.

 

What We Collect

We may collect personal information when you:

• Fill out a form on our website

• Email us directly

 

This may include:

• Name

• Email address

• Business name (if relevant)

• Message or enquiry details

 

Why We Collect It

We collect this information so we can:

• Respond to your enquiries

• Communicate with customers and partners

• Manage orders and requests

 

We only collect what we genuinely need.

 

How We Store It

Your information is stored securely using trusted digital services for:

• Website forms

• Email communication

• Business records

 

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

 

Sharing Your Information

We do not sell or trade your personal information.

 

We only share information when necessary to:

• Fulfil an order or request

• Work with service providers who help us operate our website or email systems

 

Your Rights

 

Under New Zealand’s Privacy Act 2020, you can:

• Ask what personal information we hold about you

• Request corrections to your information

 

To do this, email:

yasmin@theflowerloop.com

 

Cookies

Our website may use basic cookies to help it function properly and understand site usage. These do not personally identify you.

 

Contact

If you have questions about this policy, email: yasmin@theflowerloop.com